Passenger Review

American Airlines review by James 2017-04-11

5 / 10

10 April, 2017 by ar

Economy Class

I flew from Denver to Dallas, the flight was late departing and arriving in Dallas flight 277 April 9th. Announcement was made to let passengers off who had connecting flight because the flight was late but that did not happen. Other passengers did not cooperate and staff did not assist passengers to depart for connecting flights. It took longer to exit plane than to get to the departing gate for my next flight, 5754. I was therefore three minutes late checking in and not allowed to board my flight, requiring an overnight stay in Dallas.

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American Airlines

American Airlines

Overall Value for Money

2

Seat and Cabin Space

2

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline