Passenger Review

American Airlines review by Chimere 2017-06-11

2 / 10

10 June, 2017 by ar

Economy Class

Treated poorly, flight was cancelled without any notification. Alternate flight was seriously delayed due to mechanical issues on the plane. Missed connecting flight. At this time we have lost 3 days of th 5 day trip we paid 1400 for. I feel the airline should reimburse us for the entire trip.They only offering the ticket amount back minus the deposit. I don't think this is fair. The attendants were rude us. Yelled at us to move out the area so the next passengers can board for Hawaii. I have never felt so angry n mistreated in my life. I will never fly American Airlines. I don't recommend anyone else to do so either. They hated to accommodate us a room and 7$ food voucher. 7$ ain't going to buy nothing at that expensive airport.

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American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline