American Airlines review by Bill 2017-01-20

Due to weather delays, I flew on JAL from LAX to HKG instead of AA, and returned on AA. American is good, a lot better than even a few years ago, but still does not compare to the Asia airlines. I just get a greater sense on JAL of people who have been well trained and want to give good service. The fact they have 21 inch monitors on their 777s is a big plus as well.