Passenger Review

American Airlines review by Steve 2017-04-30

5 / 10

29 April, 2017 by ar

Economy Class

Travelled with American Airlines on a Airbus 321 from Phoenix to Los Angles as a code share on a QANTAS booking. Passenger conduct terrible. Two intoxicated passengers behind us. One decided to use the toilet while the plane was waiting for its turn for to take off after the pilot advised we would be slightly delayed and 3rd in the queue. Another passenger decided to use the toilet about 30 seconds after take off with the blessing of the cabin steward. She said better that than cleaning up pee. Overhead bins were absolutely jammed packed and one passenger near us was nursing a carry on that clearly should have been stowed. US passengers seem very reluctant to want to check in luggage. Certainly a very different experience to domestic travel in Australia and behavior that would not be tolerated here for safety reasons. Perhaps all of the recent negative publicity on US flights has made the cabin crew reluctant to deal with problems.

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American Airlines

American Airlines

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline