American Airlines review by Bryan 2016-10-10

I didn't fly American, the customer service is terrible so I didn't get the chance. I booked an American flight back in May, 2016 to fly on Dec 24th, 2016. It was a non-stop flight. 5 Months later in October, 2016, I get notification the flight I booked was "rescheduled" and I'm not on a non-stop flight, I'm now on a flight with a 3 hr layover. When I call to find out why and what my options are I get hung up on. I am gladly paying the $400 extra buck to fly Delta, Non-Stop! Other than Delta I highly recommend JetBlue whenever possible. Thanks for nothing American Airlines, you almost ruined our family holiday trip!