American Airlines review by Michael 2016-10-22

We just completed a world trip and flew 5 different airlines. American Airlines were by far the worst. We flew from NYC to Hawaii with a change in LA. No meals included on either leg (both more than 5.5 hours . When we changed in LA they could not confirm our seats until 30 mins before the flight even though we booked 6 months in advance. Most staff were disinterested and dismissive. One lady thought speaking to me louder would make me understand better. The staff members at the departure gate told me its AA policy to overbook all flights. I won't be using them again.