VietJet Air review by Ally 2015-05-02

My first and last experience with Vietjet. Return flight form HCMC for 18.20 pm - I was sent 3 texts, 4 emails and 2 phone calls - all with different rescheduled times! was due to return to Hanoi by 8.20pm on friday but didnt get back until early hours on SATURDAY! If i had wanted to travel this late i would have booked the cheaper flight! tickets were almost same price as Vietnam Airlines and I chose Vietjet because i could get back in time for work webinar etc. 4 hours delay and my 73 year old partner was told by various staff to go to different check ins, unbelievable when i questioned them where he should go staff then said they didnt know, so they had just sent him off on a wild goose chase and he has poor health. Disgraceful and unbelievable. No offer of compensation or giving me the flight at the cheaper rate that was advertised........a joke...never again!