EVA Air review by Alex 2017-04-26

Eva airline is one of the ripped off airline in the industry. I left Vietnam on December 30, 2016 with the ticket that I purchased 6 months in advance. During check in, the airline receptionist asked me to show the credit card that I used to purchase the ticket. The credit card number was mismatched because my credit card was stolen in October 2016, and the credit card company replaced with a new card. Even those the ticket has been paid, EVA made me buy a new ticket with the highest ticket price of the month of December. I had no choice to purchase a higher price ticket, and take another $75penalty for stolen credit card. I sent many appeals to the company in Taiwan, and the EVA stupid policy to benefit company by refusing to full refund of the original ticket. EVA is the only airline has the credit card matching policy. I will make sure all my friends and co-workers avoid to fly with EVA.