American Airlines review by Geoff 2015-10-29

Well American airlines have nothing to offer customers since my last trip back in 2008 still. Could not believe that an approved size/weight hand held luggage was not allowed on the plane with me because of some rule they have. They get ALL travellers regardless of class with travel wheel based APPROVED luggage to valet check just before entering the plane. why why why? Only American Airlines could do that to 1st class & all economy passengers! Why do they have on-board baggage sizes & weights guides when it goes in the hull anyway? I have medication such as asthma and other stuff which I had to display to the entire flight while they walked past to be seated, once I got it out of my on-board baggage. On the flight the hostie thought it was cool to stuff food in his face & chew it while doing the safety demo. Unreal only American Airlines could turn air travel into a subway trip to the Bronx and not a pleasant experience it was designed for...... Disgusting airline, disgusting staff attitude & disgusting policies which I reckon would be nearly illegal regarding hand luggage. Avoid them like the plague, no wonder Emirates/Qatar & other airlines are stealing their market. EDITORS COMMENT: If the overhead compartments are full the airline will get passengers to put luggage in the hull - basically if you're one of the last to board and the cabin in full then it's your bag that goes. Another reason is if you are transferring from a large aircraft to a small regional one. The carry on bag size allowed on larger planes simply doesn't fit in the overhead lockers. Also if you are traveling on a first or business class ticket it is likely you will be seated in the first row on the small regional flights (that don't have business class) anf therefore you don't even have a seat in front of you in which you can place your bags of which there is generally more room than in the actual overhead compartments.