American Airlines review by Leana 2017-03-10

This airline was the absolute worst! When me and my daughter arrived at the airport, it was 1hr and 30 mins before boarding after being turned away from the counter of 5 check in employees and sent to a keyos. The computer gave us a error and directed us back to the counter. The employee then told us we missed checkin and that she was putting our flight under missed flights. She said she would find a new flight (she did) but on stand by tickets. No at 10pm my mom and daughter 10mths are forced to sleep overnight at the airport until the next night. I called customer support and guess what. I was met with crappie attitudes and no help. This flight experience was the absolute worst I've ever experienced.