I called to ask customer service if they would recommend me booking a flight with an hour layover time in Dallas. They assured me that it would be enough time. Took their advice, the first American Airlines flight took off late, the connecting flight took off early, and I missed my flight. They were not very helpful getting me to my final destination in a timely manner.
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline