Passenger Review

Aer Lingus review by Roslind 2017-04-24

9 / 10

23 April, 2017 by ar

Economy Class

We travelled from Dublin to Connecticut and back with our 8month old. I had been dreading the flight as I knew there were no bassinettes (plane too small) but staff on both flights went out of their way to make our journey as easy as possible for us. Flight attendants were able to shuffle seats so that we had a row of 3seats in both directions giving us more room for our baby and all that comes with him! One stewardess in particular (Clare) helped by bringing out our meals one at a time, offering a quiet seat in darkness during the flight to help get our baby to sleep, showing us how to use a blanket to create a wee 'tent' for our baby to help him sleep and by offering hot water if we needed. I was also able to breastfeed my baby on our descent in the quiet seat before moving back to my own for landing on the way home. We could not have asked for better service. Thank you to the blonde Irish stewardess on flight E10131 sat 8th April and Hannah and Clare on flight E10130 on fri 21st April. Roslind, Brian and baby Alex

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Aer Lingus

Aer Lingus

Overall Value for Money

4

Seat and Cabin Space

3

Customer Service

5

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline