Lost my luggage in nov 2017 and has never been compensated. Communication is shamefully poor. Show no interest in passenger. Lots of lies and excuses. I was told the matter was referred to top management and no resolve to this day. This is June 2018
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American Airlines
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline