Thai Airways International review by Rodney 2015-03-26

I have used Thai many times over a decade, flying Syd...BKK route. Sadly this airline has slowly slid downhill, particularly in the last few years. On my last trip I found the crew utterly unhelpful,the aircraft tired and down at heel,and the food sub-standard. The crew , including the chief steward refused at first to help me but begrudgingly agreed when i insisted, but then spent the rest of the trip fussing and trying to cover their backsides.esp. when i asked for a complaints form, which they tried to get back from me . I just booked my family on another Airline Bkk/Syd and have had my last ride on a Thai Aircraft. My major complaint was the seat I was given 57C which has a metal box protruding into seat space making the seat unsuitable for any large framed person. It is also a bulkhead seat, again uncomfortable for me . When I asked to be moved I was told the Plane was full and I was stuck with it . I had to complain loudly and refuse to sit down,attracting a senior staff person who said he had to wait for the "seating list"to come on bord. I was left standing in the asile for over 10 mins when I was moved finally to another seat. I was embarassed ang angry and confirmed a Tha