Passenger Review
American Airlines review by Thomas 2017-04-25
4 / 10
24 April, 2017 by ar
Economy Class
Paid $50 to check two bags in St. Lucia through to Houston. Can't tell you how shocked I was to find out that I would have to retrieve my bags in Miami and recheck, basically a gate check which is typically FREE. When I asked for my bags and money back so I could gate check I was told NO and I should have asked the kiosk lady before I paid to check bags. This even makes United look good.
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American Airlines
Overall Value for Money
2
Seat and Cabin Space
n/a
Customer Service
2
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline