Passenger Review

Bangkok Air review by Jon 2015-11-23

2 / 10

22 November, 2015 by ar

Economy Class

Living on Koh Samui I have to use this airline alot,they are really the easy jet of Thailand. My flight was changed and I would miss my conecting flight,so had to get an earlier one.The only one avilable meant I would be there 5 hours ealier.On the way back I got into the airport 5 hours easlier and asked to change my ticket to an ealier flight,I could if I want to pay 1900 baht.They can change my flight and I get nothing,if I want to change mine I have to pay 1900 baht. This happends so many times with them.The inflight food is a joke,cold chicken pie and cheap orange juice.They take out flights so often and if you get the last flight out of Bangkok,it is nrmally delayed by 2 to 4 hours.If I do not have to use this airline I would not. EDITORS COMMENT: Has the airline cut its services between the island and mainland? I thought they were more regular than that. The on board offering is pretty good considering the short flight time - most airlines wouldn't offer that or they only use no frills carriers on the same route that offer nothing. Also you have access to the Bangkok Air lounge at the airport and that has snacks and drinks in it too.

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Bangkok Airways

Bangkok Airways

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline