Passenger Review

American Airlines review by N. 2017-07-18

6 / 10

17 July, 2017 by ar

Economy Class

The plane was great but the on-board staff was careless. They never considered us when we talk to them or ask us questions, they even avoid us sometimes. When they came with the meal tray they bumped in our seat each time ! Not a smile, not a verification if we were pleased. Never have I seen so low customer consideration even in low-cost airlines ! Furthermore, when we registered we were split in the airplane and could not be moved afterwards, even though we checked in at the very beginning.

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American Airlines

American Airlines

Overall Value for Money

2

Seat and Cabin Space

4

Customer Service

1

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline