While checking in at Dublin airport we had problems scanning our luggage and were told by an aer lingus personnel to take our bags to a person who was manually checking bags. He told to take the bag to the machine. We said we were told to take them to him. AT THIS POINT HE BECAME VERY RUDE. A second person said she would check the bags. This was the only negative Thing on a very long but pleasant trip. He needs to get some people skills
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Aer Lingus
Overall Value for Money
4
Seat and Cabin Space
4
Customer Service
2
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline