Passenger Review

Air France review by Tony

6 / 10

23 February, 2020 by Tony Sidwell

Business Class

Corley33 CON ARTISTS Air France Sydney office used to be very helpful, not any more, and they don't answer their phone. So I had to book online, business class to Paris and back to Brisbane. All booked and paid for. Then I discovered that Air France had substituted an economy flight HK to Brisbane without my knowledge. I specified business on the web site, but only afterwards did I find that an economy leg had been substituted. Don't trust them.

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Air France

Air France

Overall Value for Money

1

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

3

Baggage Handling

3

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline