American Airlines review by Michael 2015-10-11

Flew AA138 from HKG to DFW used miles & $ to upgrade from Economy to Business which was the good part. Onboard the passenger experience was not very good. After the seatbelt sign was off, I headed to the toilet only to be rudely told to go around another way even though there was only one FA in the crossover aisle and plenty of room. The meal comes and I noticed how cheap AA is with the disposable paper salt/pepper that usually comes with a To Go order! Keep in mind this is supposed to be Business class and they charge passengers up to $12,000 for a RT on this flight. When I pointed this out to the FA, she said to take it up with AA Mgmt. I said Yes to AA recommendation only because of my FF status and limited choices for flights to Asia, where I normally travel. I write this in hopes it will result in improvements on AA flights. EDITORS COMMENT: believe us when we say that A LOT of airlines are now doing this in business class. Those salt and pepper shakers over the course of a year add up to quite a bit of weight and that's an additional cost for the airline. you will see the disappearance of salt and pepper shakers more and more I'm afraid especially n airlines that typically charge a little less than other airlines for business class.