Being regular business class passengers can categorize the organization into three entities, rate these areas scoring out of TEN based on my last flight from Edinburgh to Bahrain: On board service Cabin crew 8/9 Ground staff service 5/6 Office staff 4/5
5
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Qatar Airways
Overall Value for Money
3
Seat and Cabin Space
4
Customer Service
4
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
5
Recommend Airline