Passenger Review
American Airlines review by Ankit 2015-10-12
3 / 10
11 October, 2015 by ar
I had a pathetic experience while travelling on American Airlines from London to Miami and Chicago to London. The flight attendants in American Airlines put the ones even in Air India to shame. They are very rude and do not care about your needs. I had asked for some food / drinks as I was super hungry and they told me that everything was finished. 1 hour later, they were happily serving snacks and drinks. The entertainment system in American is the worst in the world. The screen size could be trumped by some of the bigger phones. There were a total of 10 movies on the plane and the choices were pathetic. Also, the entertainment system is not personalized and they have shows running like in a cinema hall. So if you miss the show start, you join only in between. The audio and video quality was really poor. I had specifically asked for a AVML (Asian Vegetarian Meal) and they told me that they 'call' it VGML (Vegetarian Meal). Nobody from American told me that it is a simple vanilla vegetarian meal consisting of bread, butter, crackers and pasta when I was expecting some food which I am used to. EDITORS COMMENT: Thanks for sharing your experience. long haul flights these days should have video on demand unless its a low cost carrier.
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American Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline