This heartless airline couldn't give a rip about our suffering or the money they made us lose. I will never fly with this wretch of an organization ever again. Their customer service is abysmal. Their heart is non-existent. Their service is always incomplete and incompetent. Their customer relations are worthless. Their customer service is rude and threatening. Their gate agents are ignorant and ill informed. And their company as a whole is a stain on humanity.
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
1
Check-in Process
1
Meals and Beverages
1
Recommend Airline