Lufthansa review by Mirabelle 2015-07-08

I read a lot of horror stories about Lufthansa before booking, but I decided to take the risk and go with them anyway as all cheaper airlines had similar reviews. I was hugely relieved and delighted when my journey was incident-free and my customer experience very good for an economy price. The staff were on the whole extremely friendly, the planes were a good temperature, and there were only very small delays (20 mins for one connection). Food was nothing exciting but on planes it never is. I brought my own snacks. Entertainment system was a little less modern and the screen smaller than past experience, but it was still fine to pass the hours. Seat wasn't super comfortable and there wasn't loads of leg room, but with the blanket provided it was survivable. For the cheapest option around, that's all I had hoped for. As I said, the staff were friendly and well-presented. Only annoyance was that no-one came around between meals so any queries and assistance were hard to attain. Toilets were fine too. Not lovely, but they're plane toilets...