Passenger Review

Ryanair review by Michelle 2016-10-13

9 / 10

12 October, 2016 by ar

Economy Class

We recently missed out flight to Portugal with another airline due to traffic, the airline weborgially had booked flight with made some initial enquries for us but after a bit advised us to seek advise from another company. We went to the next terminal in Manchester and spoke to a female advisor on the Ryanair information desk. I have nothing but praise for this woman she was very sympathetic and helpful with us, she spent a substantial amount of time making enquries for us and eventually got me, my husband and children flights to our destination. I cannot fault the service I got from Ryanair. The flight itself was also faultless - excellent service.

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Ryanair

Ryanair

Overall Value for Money

5

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline