Very disappointing service .despite confirmed tickets we got told tht 15 passengers cannot fly as the flight is now fully loaded n our seats taken. Thn got told n given a voucher entitling us fjd350 pp as compensation to go into our bank acc in 2 weeks time plus being put on airnz after 4 hrs. Im still waiting for the compensation payment. Plus the rudeness with which we got treated on showing our urgency to go on same day was beyond disrespect to visitors in their country.
3
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Fiji Airways
Overall Value for Money
1
Seat and Cabin Space
4
Customer Service
1
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline