Passenger Review

American Airlines review by lisa 2017-06-05

3 / 10

04 June, 2017 by ar

Economy Class

My flight to Aruba on May 24th was not bad the flight home 5/30/2017 was horrible kept getting delayed in Miami and was supposed to be home at 940pm didn't arrive in MN until 1am in the morning stuck in the airport in New York waiting on a flight that kept changing every few minutes didn't not catch a flight until 11 at night tired hungry and there was no information given as to why we couldn't catch a flight home, people frustrated tired sleepy and hungry is how I felt that airline ticket was a lot of money to be treated the way we were.

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American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

3

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline