Passenger Review

American Airlines review by Marci 2015-01-18

2 / 10

17 January, 2015 by ar

Economy Class

I recently flew from Brazil to Los Angeles on American Airlines and it was the longest, most uncomfortable international flight I have ever been on. In addition to the dirty looking and old interior, the broken flush button on the toilet and the only semi-functioning "entertainment" device, the staff were rude and had horrible attitudes. One flight attendant actually rolled her eyes at me when I asked for headphones. Her response was "Don't you have an iPod or something that you have headphones for". When I said no she rolled her eyes and said she would see if they had any, but everyone brings their own headphones now. The food was horrible as well. It was the most unpleasant flying experience I have ever had. I will avoid flying American Airlines at ALL costs in the future. If asked to recommend an airline for a long flight, I will make it a point to deter people from using American Airlines as well. Businesses like this should be replaced with companies that actually care about the service they are providing and who hire staff that actually care about their jobs.

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American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline