Once again my American flight is delayed.....once again, Im stuck in Dallas airport for hours. Once again even my connecting flight is delayed. The public backlash against the long standing crappy customer service by airlines is only going to get bigger...it is a long time coming. I no longer have any trust in this company.
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American Airlines
Overall Value for Money
3
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline