VietJet Air review by Marc 2016-09-23

I will never use that airline again. I booked the flight from Hai Phong to Phu Quoc about one month ago. And the hotel rooms for four persons as well. So it is booked for these 2 nights. Two days before the flight is supposed to be, they sent an email. They instantly decided to change the flight to one day earlier. After hours talking to their support hotline we couldn't reach anything. That's ridiculous. We have appointment on these day before, e.g. A wedding and we booked the hotel already, so we can't fly one day earlier!!! Now they could offer us a flight from Hanoi to Phu Quoc. That sh.. Airline will NOT pay for our transport to Hanoi, and don't think about that we taking quite old people there, which don't make it easier... How can an airline just decide, to cancel a flight.... never again!!!!!!