Passenger Review

American Airlines review by Katrina

2 / 10

10 November, 2019 by Katrina Shore

Business Class

American Airlines changed our flight 4 times, we ended up stuck in Phoenix with meal vouchers after everything is closed! We were charged for a hotel and rental car we weren't able to use and lost tickets to an NFL game and ferry ride! They do not care, at all! All I asked for was a refund for my flight. I was told there was no supervisor on duty and no phone number I could call to make a complaint!! Worst airlines ever!!!

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American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline