Passenger Review

American Airlines review by Christy 2017-07-22

8 / 10

21 July, 2017 by ar

Business Class

I am not very happy with American Airlines. I have traveled with multiple other airlines before and never lost any luggage, ever. But today on the way from Phoenix, Arizona to Philadelphia, Pennsylvania and then our last flight from Philidelphia to Buffalo, New York, we lost not one, not two, not even three, but four bags of luggage. We are traveling in a group of seven and only five of us brought suitcases. Four out of five bags of luggage lost from our group, also, other people on our flight lodt thiers as well. After i get back to Arizona I will NOT be travelimg with American Airlines again.

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American Airlines

American Airlines

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline