Passenger Review

American Airlines review by Ashley 2017-06-05

3 / 10

04 June, 2017 by ar

Economy Class

I just recently flew American Airlines and it was the worst experience I've had before. I flew from San Diego -Dallas; the gates were too close together which caused chaos between different destinations. I got to Dallas , had a flight to Cleveland, the gate changed at the time of boarding, so I had to rush to switch locations. They kept delaying it, until finally they let us on, but as soon we got on there was a maintence issue which we could no longer fly the plane. I tried switching my destination to Pittsburgh to get home sooner, and service rep was very rude. I spent way too much on these flights to have this much dissatisfaction.

3

Comments

No comments yet, be the first to write one.

American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

2

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline