I just recently flew American Airlines and it was the worst experience I've had before. I flew from San Diego -Dallas; the gates were too close together which caused chaos between different destinations. I got to Dallas , had a flight to Cleveland, the gate changed at the time of boarding, so I had to rush to switch locations. They kept delaying it, until finally they let us on, but as soon we got on there was a maintence issue which we could no longer fly the plane. I tried switching my destination to Pittsburgh to get home sooner, and service rep was very rude. I spent way too much on these flights to have this much dissatisfaction.
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American Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
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Check-in Process
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Meals and Beverages
Recommend Airline