Horrible experience on July 6th American flight 791 from Punta Cana to Philadelphia. The flight attendants were not pleasant and very rude. After take off, custom forms were handed out. My husband asked for a pen and, Patricia, the coach flight attendant was very aggressive in her response, stating that she "hasn't had a pen since 1992" telling us to "get one from our neighbor". Multiple times during the flight both Patricia and the first class flight attendant bumped my 67 year old father with no apology. Midway through the flight, the coach restroom line was backed up. Both my husband and myself attempted to use the first class restroom and were reprimanded and told to use the one in coach. On my way back to my seat I squeezed by the flight attendants in the aisle. I turned around to a finger in my face, with Patricia raising her voice stating "that was not appreciated!". She was under the impression that I had nudged her or brushed up against her on purpose. My family and I were very uncomfortable during this flight and overall did not feel safe. We do not recommend American Airlines.
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American Airlines
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