American Airlines lets people in higher boarding groups load the plane without notice -- therefore my carry on gets taken away by the time it's my turn. So, I paid for priority seating and a guarantee last time. Still, my bag was taken. I have flown 3x within the month and my carry on has been checked consecutively. Personal items such as backpacks should be placed under the seat -- get it together. I fly American only because my work pays -- I will never fly them on my own accord.
4
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline