American Airlines review by Ivan 2016-10-12

5 am flight LAX to Chicago was forced to return to gate due to mechanical problem. Fair enough. Then we wait five hours while five other flights take off to Chicago for new plane to "come right from hangar." I finally go to gate agent to complain that this is taking too long and she should just release us to let us take one of the other flights. Other passengers join in to ask that we get rebooked.. Some guy in blue shirt not part of conversation loudly announces "I'm walking away from this conversation" and then, over his shoulder, haughtily announced "Don't let THAT guy on MY flight." Turns out it was some flight attendant who wanted to impress the gate agent. I thought it was a joke but the gate person actually apologized and said she couldn't let me get on the flight. Didn't matter much as the plane hadn't yet appeared and I was tired of playing this game. Took the refund and happily skipped the non-flight. Still, couldn't believe some AA Flight Attendant with attitude or other problems--he certainly stumbled away quickly---could wield such regal power. Who wants to fly an airline that has so many problems on top of its lower echelon divas?