Passenger Review

Volaris review by I 2015-07-18

3 / 10

17 July, 2015 by ar

Economy Class

Our family will not be flying with this airline again. Their flights are constantly off schedule. We had a terrible experience, which ruined our vacation. We were flying out of Tijuana to Cancun with a connecting flight in Mexico City. When we checked in they said our connection to Mexico City was late and they changed our connection which caused us to arrive late to our Cancun vacation. We had planned to arrive in Cancun early morning. We were very disappointed! We ended up traveling all day as opposed to just half a day just because our original connecting flight was late. In fact, most of the connecting flights we had with then during this vacation were off schedule. There was a lot of waiting around! This is pretty disappointing since this was our go to airline. However, we will now be shopping for another airline. Also, they offer no complimentary beverages or food/snack on board.

3

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Volaris

Volaris

Overall Value for Money

3

Seat and Cabin Space

2

Customer Service

3

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline