British Airways review by Lucy 2015-07-04

Flew BA283 from LHR to LAX on Saturday, 13th June in economy, upstairs at the back of the plane, which was the A380. We found this to be not only our best BA flight ever, but also our best on any airline. The aircraft was new, clean and incredibly quiet. Being upstairs with a 2:4:2 configuration, in a window and aisle seat, we had more room than ever in economy. The locker beside the seat is really handy and adds to the room available and sense of space. What sets this flight apart was the crew, who were all mature, kind, helpful and lovely people, who worked incredibly hard and made us feel special and valued customers, even though we were only travelling economy. Over recent years I have had cause to complain to BA for poor service, but this flight went a very long way to restoring my faith in the airline.