Passenger Review

American Airlines review by JP 2015-01-15

3 / 10

14 January, 2015 by ar

Premium Economy

Knees for lunch anyone? The space between seats was shortened when they refurbished many of their planes. The recline if any was diminished or removed. The in-flight entertainment is nothing more than a big commercial for NBC, with endless repeats. My iPad has a better picture. Bring your own food. I'm not cheap but for the prices they sell cold sandwiches at I don't want soggy tasteless food. The vending machine at the hospital has a better selection. I'm a multi-million mile passenger, and have been flying long enough to know when the fun has gone out of flying. I get a better seat on the NY subway with 2 unknown people falling asleep on me. It reminds me of when Toyota shipped their cars with seats designed for smaller people. There was a time I was relaxed and had a nice nap on a flight now it's so stressful. Oh and the flight crew does not even welcome you are say thanks for flying, at least a good old fashioned "Bah Bye" would be nice.

3

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American Airlines

American Airlines

Overall Value for Money

2

Seat and Cabin Space

1

Customer Service

3

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline