Passenger Review

American Airlines review by Jenny 2017-04-19

3 / 10

18 April, 2017 by ar

Economy Class

Wont be flying american airlines again. The check in computer wasnt working and people were stacking up. They had one lady (who was very rude) helping everyone that spoke spanish, one lady helping everyone from first class, and one older gentlemen helping everyone else. By the time they got to me it was 3 minutes past my check in time. I thought they would be understanding since it was their computers and staff that caused the delay, and 3 minutes is not that much, but no i had to purchase another ticket. I had passed on a cheaper ticket with allegiance so i could add to my aa miles. BIG mistake. Ill be forfeiting my miles and canceling my aa adantage membership. After all what good are miles on a airline that is unreasonable. Travel is already stressfull enough. I wont be flying american again.

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American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline