Passenger Review

EVA Air review by Philip 2016-12-05

5 / 10

04 December, 2016 by ar

Economy Class

Flew Seattle to HK return recently. Taipei to HK leg was very good. Newer plane, helpful staff, reasonable food, comfortable seats for economy. Taipei to Seattle leg was one of the worst I have endured on a reputable brand airline. Old 747-400. Was in a front row seat in the middle. Middle seat never good but as it was front row, the armrests were solid so you are wedged. Made worse by the fact that the seat was so narrow that my legs touched both sides and I am not a big person. There were no personal air vents and the cabin air didn't circulate to me or the others in my row. Suffocating! The video screen was so small and dark that it was almost unusable. The fold out tray table on my daughter's seat was bent so it was a balancing act with the tray. The tray table was so close at maximum adjustment that with the limited seat room, it was almost impossible to eat without contortion. The food was very ordinary even for economy. I was very disappointed as they had such good reviews. I hate to say it but even Delta was much better!

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EVA Air

EVA Air

Overall Value for Money

3

Seat and Cabin Space

1

Customer Service

4

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline