Passenger Review
American Airlines review by Aaron
2 / 10
28 September, 2021 by Aaron Zeng
Horrible operation. American Airlines made me check my carry on bag, against my will. I had fragile and expensive items in the luggage. I was assigned the last bording group, and they made everyone check their carry on bags in my group without consent. When I told them I had fragile and expensive items in the luggage, the lady told me she is happy to book me with the first flight out tomorrow morning. (I was on the last flight out) I had to get back to work the next morning, and it wasn't an option to fly out the next morning. I had to get on the flight. Upon boarding, I saw minimal 15-20 empty spaces in the overhead compartment. They could have easily fit everyone's carry on luggages there! I would never fly American AIrlines again.
0
Comments
No comments yet, be the first to write one.

American Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
Check-in Process
Meals and Beverages
Recommend Airline