Passenger Review

Garuda Indonesia review by William 2015-01-09

7 / 10

08 January, 2015 by ar

Economy Class

KOE-DPS and DPS-CGK, GA443 and GA417, 27 December and 29 December, GA443 flight using Bombardier CRJ1000, the flight was on-time. The check in was smooth, the staff was polite. Overall, this is a very pleasant experience. GA417, using Boeing 777-300ER, I could hardly fault Garuda at all. Near-impeccable service, attentive and polite cabin crew, decent food and comfortable seats. But, GA417 flight was delayed from 17:55 to 19:40 and 19:40 to 20:40, I'm only disappointed with the long delay, but Garuda had already told the delay one day before and the second change was told 2-3 hours before departure.

7

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Garuda Indonesia

Garuda Indonesia

Overall Value for Money

5

Seat and Cabin Space

5

Customer Service

5

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline