Air China review by APURVA 2017-02-09

My flight was first delayed by more than 12 hours and I was made to miss MY CONNECTING FLIGHT from Beijing. I was still asked to board this flight from India by Air China staff even though they knew that they wont be able to provide me connecting flight. So they lied to me. After reaching china the rude staff again told me that we don't know which your next flight will be, and i have to go and talk to the ticket office in the morning, and it was 11.30 in night. I was sent to a hotel whose staff was very rude and denied to help or cooperate. Once somehow after managing to reach to the airport in the morning (I had no China money) i had to run around the ticket office so i can find the flight for US. I was left stranded in another country just like that with no further information. I cried in front of the staff but they didn't help. After fighting at ticket office for long time, i was given next flight for 8 hours later, and i had to spend entire day on Beijing airport and my luggage was also not transferred to the next flight. I had to stand 3 hours in front of lost and found to pick my luggage for next check in. And staff didn't speak English.