American Airlines review by AM 2016-05-20

When you fly a lot eventually something will happen out of the ordinary. My flight from MIA to Santiago, Chile had a mechanical so a couple of hours before the 10:45 pm flight time they decided to fly the next morning. I was in business class and am ExecPlat FF level which probably made a difference but they were great. Booked me a top floor suite at a nearby hotel and the daytime flight the next morning was great. Everyone I dealt with was tops not to mention I much prefer flying during the day rather than red-eye, flat bed or not. Five stars to AA.