Passenger Review

AirAsia X review by Maria 2016-05-31

2 / 10

30 May, 2016 by ar

Economy Class

Never again, my fault, opted for a cheap flight and a cheap flight I got. The planes are in a shocking state. They are Ancient. The seats are so small. My partner moved to another seat that was empty and was told he had to pay more as it had more leg room. I was discusted, not aware that they allow planes like that to fly anymore. Check in staff were shocking also.. Nothing good to say about this airline... EDITORS COMMENT: It's an ultra low cost airline so seats are crammed in which results in lower fares. You can only sit in an extra leg room seat if you are willing to pay for it.

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AirAsia X

AirAsia X

Overall Value for Money

2

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline