About the aa advantage program. We had miles from our AA credit card and we went to use them and they were all gone. Called and was told that we did not use the card so we lost the miles. They said they can't do anything and in other words we were out of luck. Horrible customer service I will never use American Airlines again.
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American Airlines
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
4
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline