Passenger Review
American Airlines review by Rachel 2016-09-06
5 / 10
05 September, 2016 by ar
Premium Economy
Staff in Grand Junction, CO were very helpful with a flight change when the flight was canceled due to a storm. My flight in Roanoke was canceled the first day and rescheduled the next. The next day, staff in Roanoke, VA were rude and unable to help reschedule part of my flight that was delayed leaving me to arrive at the same time a connecting flight leaves. Most stressful flights, i have ever had.
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American Airlines
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline