Completely unsatisfied. I had a round trip from Columbia to Las Vegas. Flight out of Columbia SC was cancelled due to lack of crew. Delayed an hour returning out of Las Vegas. Get to North Carolina to connect back to Columbia cancelled because maintenance was taking too long.i have severs encounters with American and United like this. I will only fly Delta now.
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
4
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline