Passenger Review

American Airlines review by John 2015-12-17

4 / 10

16 December, 2015 by ar

Economy Class

I had to book a flight for our family to attend a funeral, four days before the flight. I cruised Travelocity and found flights cheaper than last summer through a low-frills rip-off airline (I'll never fly Frontier again). I learned that time to check with the airline website for any charges, as they don't always appear on a booking website. Luckily American hasn't succumbed to charging for every bag anyway it can. We arrived at the counter 45 minutes (too close for comfort) before the flight but got through quickly. We got to the gate just before boarding. Yet I asked nicely and was able to get our seats changed from 4 corners of the airplane (I won't spend $75 to reserve seats) to 2x2 in adjoining rows. The attendant was nice about it too. Then they announced a crowded flight, so bag check was free. We checked half our carry-on. Flight was economy, full to Chicago with not much recline in the seats, little legroom (I'm 6'4") but I expected that. WiFi should be free. The short hour flight was in a plane I couldn't stand up in, but was comfortable. Returning, we had an equivalent experience with the return to Seattle not crowded at all. For economy it was a win.

4

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American Airlines

American Airlines

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline